The Docs link is where we keep all the systems documentation for licensing. It can be found in the top menu.
It currently has 2 sections
Questions and Answers – For specific things users can use the Q and A section to write questions that we/other users can answer. If the question is more complex and involves multiple steps/processes we can create a Tutorial from it. See below.
How to Tutorials – Tutorials are more involved/complex Q and A on how to complete a process e.g. create a license, notify a user, change licensing status to incomplete etc.. These are kept in a Wiki and are version controlled.
We’ll use this as an online documentation system that is indexed for searching so people can search for the answers they’re looking for.